SHIPPING & EXCHANGE POLICIES
We offer free shipping for products over Rs 2999. Your order would be delivered within 4-7 working days. Though we use some of India’s largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution to make your order reach you. Please Note- During festivals, adverse weather conditions or political crises, your shipment could get further delayed. We ensure you that we will try our best to have your parcel delivered to you in good time or else will be notified.
Please head over to etsy.com. We offer free shipping.
We offer easy exchange at pretty peach!
We invest a great deal of time, effort, love and care in the making of every product. If for some reason, you are unsure of the size or we’ve made a mistake and you’d like to exchange them, fill in the details below. It’s a simple exchange process in the form of replacement with different size or another product of same or higher value.
You must initiate an exchange within 5 days of receiving the product(s). We will arrange for a pick at your doorstep within 1-3 days of your exchange request. In case your address is in a location not served by major courier partners we would contact you to do our best to find an alternative solution (you may have to bare the shipping cost in such situations)
Item(s) which show signs of wear will not be eligible for returns or exchanges.
Our brand reserves all rights to inspect the condition of the product before processing any returns or exchanges.
Please follow the following steps for smooth return of your products :
- Ensure that the product is unused and is in its original condition and packaging. Please seal the package back with tape.
- On a slip of paper write your name, order number and whether you would like to swap for a different size (mention the size). Alternatively, you can exchange the product for another product of same or higher value. Email us or DM us on Instagram mentioning which product you want. If the new product is of higher value than the product you are exchanging, we will send you a payment link for the additional amount alone.
- Drop us a message requesting to initiate an exchange with your order number within 3 days of receiving your product. We will arrange for the product to be picked up at your doorstep within 1-3 days. Shipping costs are non-refundable.
* We do not accept refund & cancellation requests once an order is placed. However, you can request for an exchange. We do not offer refunds or exchange on international orders.
Simply fill in your details below, to get started.